LUXURY PROPERTY MANAGEMENT, REIMAGINED
Where luxury meets efficiency. Bespoke services, minimal fees, and the attention that your property deserves.
OUTLOOK
Challenging the Norms of Traditional Property Management
In a market saturated with agencies that prioritize volume over value, we distinguish ourselves through unwavering dedication to each property we manage. Traditional agencies often impose excessive fees while offering impersonal services, treating properties merely as numbers. We believe your property deserves more—a bespoke approach that honors its uniqueness and maximizes its potential.
SERVICES COMPARISON
SERVICE
OUR AGENCY
TRADITIONAL
AGENCIES
Bespoke Property
Management
Bespoke, tailored service for each property, ensuring meticulous attention to detail.
Standardized services across numerous properties, often lacking personal touch.
Property-to-Manager
Ratio
Each manager oversees a small handful of properties for quality focus.
Managers handle 100+ properties, leading to less individualized attention.
Dedicated Property Manager
Single point of contact, providing seamless communication and accountability.
Multiple agents involved, causing potential confusion and miscommunication.
24/7 Support
Round-the-clock assistance to address any urgent needs promptly.
Limited to standard office hours, delaying response times.
Advanced Technology Utilization
Leverage AI and cutting-edge technology for efficiency and enhanced service delivery.
Limited technological adoption, relying on traditional methods.
Luxury Branding and Presentation
High-end marketing materials and property presentation to attract premium tenants.
Standard branding and marketing, less appealing to high-end market.
Customized Marketing Strategies
Tailored marketing plans for each property, maximizing exposure and appeal.
Generic marketing approaches with minimal customization.
Rigorous
Tenant Screening
Personalized vetting procedures to ensure reliable and respectful tenants.
Basic background checks, potentially overlooking key tenant issues.
Proactive Maintenance Management
Preventative maintenance to preserve property value and prevent issues.
Reactive approach, addressing maintenance only as problems arise.
Premium
Vendor Network
Access to a network of premium, close knit vetted service providers ensuring top-quality work.
General contractor pool with variable quality of service.
Detailed Financial Reporting
Customized reports provided for transparent insight into your investment.
Standard financial statements with limited detail.
Personalized Lease Negotiation
Lease terms tailored to your preferences, optimizing your returns.
Standard lease agreements with little room for customization.
Renovation
& Improvement
Suggestions
Suggestions for property upgrades to enhance value and appeal, increasing rental income.
Typically not included
Richer
Tenant Relations
Fewer properties mean more time for tenant relationships, improving retention.
Managing more properties results in less personal tenant engagement and higher turnover.
Direct Rent Payments to Landlord & Agent
Rent is paid directly to the landlord and agent, ensuring transparency, faster payments, and simplified cash flow.
Agents collect rent and deduct fees, leading to delays, less transparency, and complexity.
Contract
Flexibility
Simple, short, rolling monthly contracts.
Leave anytime without penalties.
Complicated, long, annual contracts with penalties for early termination.
FEES COMPARISON
FEE
OUR AGENCY
TRADITIONAL
AGENCIES
Monthly
Management Fee
5% of monthly rent
(e.g., £150 on £3,000 rent)
Tenant
Placement Fee
50% of one month's rent
(e.g., £1,500 on £3,000 rent)
Lease
Renewal Fee
£0
10% of monthly rent
(e.g., £300 on £3,000 rent)
100% of one month's rent
(e.g., £3,000)
£300+
per lease renewal
Onboarding
Fee
£0
£300+
onboarding
Marketing
Fee
£0
£300+ marketing
per listing
Maintenance
Coordination Fee
£0
10% markup on maintenance
Eviction
Processing Fee
Legal fees
only
£500 per eviction
plus legal fees
Property
Inspection Fee
Free quarterly
inspections
£150
per inspection
Contract
Termination Fee
£0
£300+ for
contract termination
Administrative
Fees
£0
£50 admin
per month
Reserve
Fund Requirement
£0
£500–£1,000 reserve held for expenses
Annual
Statement Fee
£0
£100 per
annual statement
Vendor
Invoice Markup
£0
10%–20% markup
on vendors
Repair & Maintenance Markup
£0
10%-20%
markup on repairs
INCENTIVES COMPARISON
INCENTIVE
OUR AGENCY
TRADITIONAL
AGENCIES
Compounding
Referral Program
Receive £100 or your management fee one month after each successful referral. Additional referrals in the same month compound by 5% (e.g., 3rd referral = £100 x 1.05 x 1.05).
None
Introductory
Offer
Free first monthly management fee for each new property we manage.
None
Loyalty
Program
5% off your monthly management fee each year. After 1 year, your 5% fee becomes 4.75%, with yearly reductions.
None
£200 Professional Photography
£200
£300+
Price Match
Guarantee
We'll match any competitor's lower fee, though we're confident we're already offering the best value.
None
Annual Payment
Discount
5% discount for annual monthly management fee prepayment.
None
OUR
AGREEMENTS
Clear Terms, Full Transparency,
Maximum Protection
We believe in complete transparency. Unlike many agencies, we don’t wait until you're tied in to show you the fine print. Below, you’ll find all of our agreements, laid out in plain English, so you know exactly what to expect from day one. Our agreements are clear, comprehensive, and designed to protect your interests as a property owner. We make it easy to understand your rights and obligations without confusing jargon or hidden terms. We want you to be confident in the service you're getting from the start.​
Property Letting and Management Agreement
This agreement covers the full scope of property letting and management services, including tenant vetting, rent collection, and maintenance coordination. It’s perfect for landlords who want a hands-off, professional approach, ensuring the property is managed efficiently and rental income is maximised without day-to-day involvement.
Assured Shorthold Tenancy (AST) Agreement
The AST is used when you rent out the entire property to one tenant or a group of tenants. It sets out clear terms for rent payment, tenant responsibilities, and provides you with legal protection, ensuring that both you and your tenants understand your rights and obligations.
Single Room Assured Shorthold Tenancy Agreement
This agreement is ideal if you want to maximize profit by letting individual rooms in your property, whether it’s a House in Multiple Occupation (HMO) or not. It allows you to rent out rooms separately while providing tenants the legal protection of an AST, helping you generate higher returns from multiple tenants.
OUR PROCESS
1/ BESPOKE STRATEGY CONSULTATION
We start with a detailed consultation to understand your property’s needs. Leveraging advanced AI and market insights, we craft a bespoke management plan to maximize value, enhance tenant appeal, and ensure efficiency.
2/ MARKETING & TENANT SELECTION
Your property is showcased through professional photography and luxury branding, and will be listed on Rightmove, Zoopla, PrimeLocation, and all major property portals. We rigorously screen tenants through detailed background checks and personal interviews, ensuring only respectful, reliable tenants occupy your property. An EPC and proof of ownership are required for listing.
3/ DEDICATED MANAGEMENT & SUPPORT
Your dedicated manager handles everything—from rent collection and maintenance to tenant inquiries. You receive regular updates and 24/7 support, ensuring smooth operations without daily involvement.
4/ SERVICES & PROACTIVE MAINTENANCE
We provide access to luxury services, eco-friendly initiatives, and premium maintenance, preserving your property’s value. Our proactive maintenance schedules prevent issues before they arise.
5/ TRANSPARENT REPORTING & FLEXIBLE TERMS
Detailed property updates and reports are provided to you on a quarterly basis, ensuring complete transparency and keeping you informed about your property's performance. With no long-term contracts, you have the flexibility to adjust or terminate services at any time, without penalties.
